Autopilot, with Susan
A new kind of marketing software
The AI marketing platform that brings customers back. E-commerce marketing in the age of AI.
One platform for email, SMS, print, reviews, loyalty, search Everything in one platform EmailSMSPrintPop-upsFormsSearchRecommendationsCategoriesChatbotReviewsLoyaltyCustomer Data PlatformRetail mediaAd audiences Plus 300+ integrations in our App marketplace . Built on AI — with Susan, who does the work.
More than 1,200 webshops already trust us
Meet Tim
One customer. One month. All run by Reloadify.
Watch Reloadify take him from a first search to a loyal customer.
Customer card
- Interest
- Running shoes
- Best open time
- 19:40
- Device
- Mobile






Products
Your entire stack, assisted by AI
Flows and newsletters, written in your BrandDNA.
SMS
Short messages at the right moment, from the same customer data.
Mail that lands on the doormat, from the same stack.
Pop-ups
Capture email addresses with pop-ups at the right moment.
Forms
Sign-up and preference forms you embed in your webshop.
ReviewsComing soon
Collect reviews and answer them in your own tone of voice.
Loyalty
Points, tiers and rewards that bring customers back sooner.
Chatbot
Answers questions 24/7 from your products and knowledge center.
Search
Site search that learns synonyms and fixes zero-result queries.
Categories
Category pages sorted by what actually sells.
Recommendations
Personal product suggestions on your site and in email.
Customer Data Platform
One customer profile with RFM segments and predictions.
How Autopilot works
From one sentence to a flow that runs
Tell Susan what you want. She analyses, plans, writes in your BrandDNA and keeps adjusting — within the limits you set.
Start a conversation with SusanYou stay in control
Susan does the work. You decide how far she goes.
You see what's live, what it earns and what's waiting for you. Approve a proposal in one click, or let Susan do it herself.
- Proposes first
- By default Susan proposes and you decide. Happy with what she does? Let her do it herself for that area from now on.
- Guardrails
- Set a maximum discount and send frequency. Susan always stays within your limits.
- Knowledge
- Your BrandDNA, design, facts and documents in one place. Susan uses them in everything she writes and sets up.
Our customers
They say it better than we do.
“Email is a key part of how we keep customers coming back.”Beerdome
“Reloadify fits exactly where we want to grow.”Minre
“We now have a much better picture of our customers.”Saftgras
“Reloadify helps us bring customers back.”Notbranded
“Everything we do is custom — including our marketing automation.”Simian
“Our customers' engagement has grown significantly.”Livin24
Built for the age of AI. Open to every agent.
Every module can be controlled through our MCP server. Connect Claude, ChatGPT or another AI assistant and ask for numbers, build a campaign or ask what Susan did this week. Anything you can do in the dashboard, you can do over MCP.
Read the documentation
Switching is sorted in no time.
Our team in Groningen moves your flows, templates and contacts for free. Connecting your webshop takes a few minutes.