Early access for GoldActiveCart reminderActiveBack in stockActiveOrder on its wayComing soon
Every short moment, picked for you
Only the moments that call for a text. The rest goes by email.
SMS
Short. On time. In your style.
For the moments email is too slow or too long. Choose who gets a text and when, short and in your tone of voice. Or let Autopilot decide and just approve.
A short text, only when it counts
Not every message needs to be an email. Reloadify knows your customers and picks the moments a text works better.
ShortInformalNever “FREE!!!”
Hi Tim, your shoe spray is back in stock. Shall we put one aside?
65 / 160 charactersShort, in your tone of voice
Every text follows your BrandDNA. No filler, straight to the point.
0006121824 Quiet hours Moved to 09:00
Respects quiet hours
No texts at night. If a moment falls in quiet hours, the text waits until morning.
Gets this text Gold membersStrength trainingOrdered in the last 90 days
Only for who it's for
Works with segments from the Customer Data Platform. Your best customers, a product group or your own segment.
SVTim de VriesGold Sale one day early
Together with Loyalty
Early access for your best customers. Tier and points come straight from Loyalty.
Let Susan do it. Or do it yourself.
Susan is your AI colleague in Reloadify Autopilot. She sets it up and keeps it up to date, you approve. Prefer to do it yourself? Everything stays editable.
Give Gold members early access to the sale
- Segment · Gold members from Loyalty
- SMS · Tomorrow 09:00 · Early access
- Email · Day after · The sale is open
Let Susan do it
Describe what you want in one sentence. Susan picks the segment, writes the text, plans the moment and waits for your go.
SegmentGold members
The sale opens for you tomorrow, one day early. See you then?
61 / 160 ScheduleOr do it yourself
Write your own text, pick a segment and schedule it. For when you want to choose every word yourself.
Autopilot
SMS and email, one plan
A text when it's urgent. An email when it can wait.
SMS and email use the same customer profile and the same plan. Reloadify knows what someone already received and already bought. So no customer gets one message too many.
Works with the rest of your stack
Everything runs on the same customer profile.
“Reloadify helps us bring customers back.”
Frequently asked questions
Who gets a text?
Only customers who opted in to SMS. Within that group you, or Autopilot, decide who gets a message, based on segments from the Customer Data Platform and Loyalty.
Do texts go out at night?
No. Reloadify respects quiet hours. If a moment falls inside them, the text waits until morning.
Can I check texts before they go out?
Yes. You decide how far Autopilot goes. Susan, your AI colleague in Autopilot, proposes everything first, or does it herself within the limits you set.
How is SMS priced?
You'll find the SMS rates on our pricing page. See pricing