Updates customers want
Send a personal message when the order ships or arrives.
Shipping & returns
Malomo + Reloadify
Connect Malomo and use shipping and returns events as triggers: shipped, delivered, returned.
Why connect Malomo
Better timing
Ask for a review once the order is delivered, not before.
Turn returns around
Follow up on returns with the right alternative.
What syncs
- Shipments and tracking status
- Delivery events
- Returns and exchanges
- Carrier details
With Autopilot
The post-purchase agent times its emails on the delivery data from Malomo.
Connect Malomo in three steps
- 1
In Reloadify, go to Assets > Apps.
- 2
Find Malomo and click Connect.
- 3
Follow the steps to authorise the connection. Data starts syncing straight away.
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