The right channel
Combine email with WhatsApp, SMS or social messages.
WhatsApp, SMS & social
charles + Reloadify
Connect charles and reach customers on the channel they prefer, with the same data behind every message.
Why connect charles
One customer view
Conversations and consent end up in one profile.
Consistent messages
Every channel uses the same segments and BrandDNA.
What syncs
- Subscribers and consent
- Messages and conversations
- Channel preferences
- Click and reply events
With Autopilot
Agents choose the channel per customer, including charles.
Connect charles in three steps
- 1
In Reloadify, go to Assets > Apps.
- 2
Find charles and click Connect.
- 3
Follow the steps to authorise the connection. Data starts syncing straight away.
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