The right channel
Combine email with WhatsApp, SMS or social messages.
WhatsApp, SMS & social
CoCo AI + Reloadify
Connect CoCo AI and reach customers on the channel they prefer, with the same data behind every message.
Why connect CoCo AI
One customer view
Conversations and consent end up in one profile.
Consistent messages
Every channel uses the same segments and BrandDNA.
What syncs
- Subscribers and consent
- Messages and conversations
- Channel preferences
- Click and reply events
With Autopilot
Agents choose the channel per customer, including CoCo AI.
Connect CoCo AI in three steps
- 1
In Reloadify, go to Assets > Apps.
- 2
Find CoCo AI and click Connect.
- 3
Follow the steps to authorise the connection. Data starts syncing straight away.
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