Customer service

Rep AI + Reloadify

Connect Rep AI and give your service team the full customer picture, from orders to every email sent.

Why connect Rep AI

Faster answers

See orders, segments and email history next to every ticket.

Smarter follow-up

Use service contact as a trigger or a reason to hold back marketing.

Happier customers

No promo email to someone with an open complaint.

What syncs

  • Customer profiles and orders
  • Email and campaign history
  • Tickets and conversations
  • Satisfaction scores
With Autopilot

Agents pause marketing for customers with an open ticket in Rep AI.

Connect Rep AI in three steps

  1. 1

    In Reloadify, go to Assets > Apps.

  2. 2

    Find Rep AI and click Connect.

  3. 3

    Follow the steps to authorise the connection. Data starts syncing straight away.

Put your marketing on Autopilot. Try every module free for 14 days.