Faster answers
See orders, segments and email history next to every ticket.
Customer service
Zendesk + Reloadify
Connect Zendesk and give your service team the full customer picture, from orders to every email sent.
Why connect Zendesk
Smarter follow-up
Use service contact as a trigger or a reason to hold back marketing.
Happier customers
No promo email to someone with an open complaint.
What syncs
- Customer profiles and orders
- Email and campaign history
- Tickets and conversations
- Satisfaction scores
With Autopilot
Agents pause marketing for customers with an open ticket in Zendesk.
Connect Zendesk in three steps
- 1
In Reloadify, go to Assets > Apps.
- 2
Find Zendesk and click Connect.
- 3
Follow the steps to authorise the connection. Data starts syncing straight away.
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